Responsible Gambling
At Xtra Spin Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.
Our Commitment
Xtra Spin Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to all UK gambling regulations and industry best practices to ensure player protection and responsible gambling.
Gambling Responsibly
Gambling should always be fun and never interfere with your daily life, relationships, or financial responsibilities. Here are some guidelines to help you gamble responsibly:
- Set limits on time and money before you start playing
- Never gamble with money you cannot afford to lose
- Don't chase losses by increasing your bets
- Take regular breaks from gambling
- Don't gamble when you're upset, depressed, or under the influence of alcohol or drugs
- Keep gambling in perspective - it's entertainment, not a way to make money
Player Protection Tools
We provide various tools to help you maintain control over your gambling activities:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on how much you can lose over a specific period. Once reached, you won't be able to continue playing until the period resets.
Session Time Limits
Control how long you spend gambling by setting session time limits. You'll receive notifications when your time is nearly up.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.
Self-Exclusion
If you need to take a break from gambling, you can self-exclude for periods ranging from 24 hours to permanently. During this time, you won't be able to access your account or receive promotional materials.
Underage Gambling Prevention
Xtra Spin Casino has a zero-tolerance policy towards underage gambling. All players must be 18 years or older. We use advanced age verification systems and regularly monitor accounts for suspicious activity. If you suspect someone underage is gambling, please contact us immediately.
Signs of Problem Gambling
Problem gambling can affect anyone. Watch out for these warning signs:
- Spending more time or money gambling than you can afford
- Lying about gambling activities to family or friends
- Chasing losses with bigger bets
- Feeling anxious or depressed about gambling
- Neglecting work, family, or other responsibilities
- Borrowing money to gamble
- Feeling like you need to gamble to feel normal
Getting Help
If you're concerned about your gambling habits or those of someone you know, help is available:
GamCare
Free, confidential advice and support for anyone affected by gambling problems.
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (24/7)
Live Chat: Available on their website
Gamblers Anonymous
A fellowship of men and women who share their experience to help solve their gambling problem.
Website: www.gamblersanonymous.org.uk
Helpline: 020 7384 3040
BeGambleAware
Independent charity providing information and advice about gambling.
Website: www.begambleaware.org
GamStop
Free service that lets you put controls in place to restrict your online gambling.
Website: www.gamstop.co.uk
Contact Us
If you have any concerns about responsible gambling or need assistance with our player protection tools, please contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 on our website
- Phone: +44 20 3808 9999 (Available Monday-Friday, 9:00 AM - 6:00 PM GMT)
Third-Party Support
We work with leading responsible gambling organizations to ensure we maintain the highest standards of player protection. Our systems are regularly audited, and we participate in industry initiatives to promote safer gambling practices.
Remember: When the fun stops, stop. Gambling should never be seen as a way to make money or solve financial problems.
Last updated: March 15, 2026
