Privacy Policy

Effective Date: March 1, 2026

Welcome to Xtra Spin Casino. Your privacy is important to us, and we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect the following types of information from you:

Personal Identification Information: Name, date of birth, address, email address, phone number, and other contact details.
Account Information: Username, password, payment details, transaction history, and account preferences.
Usage Data: Information about how you use our website and services, including IP address, browser type, pages visited, and time spent on pages.
Verification Data: Documents or information required to verify your identity and age, in compliance with regulatory requirements.
Marketing and Communication Preferences: Your preferences regarding receiving promotional materials and communications from us.

2. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services, including account management and customer support.
To process transactions, payments, and withdrawals securely.
To comply with legal and regulatory obligations, including anti-money laundering (AML) and age verification.
To improve our website, services, and user experience through analytics and feedback.
To communicate with you about your account, updates, promotions, and offers, based on your preferences.
To detect, prevent, and address fraud, security issues, and other illegal activities.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where applicable.
Performance of a contract to which you are a party.
Compliance with legal obligations.
Legitimate interests pursued by us, such as improving services and preventing fraud, balanced against your rights.

4. Sharing Your Information

We may share your personal data with:

Service providers and partners who assist us in operating our business, such as payment processors, identity verification services, and IT providers.
Regulatory authorities and law enforcement agencies when required by law or to protect our rights.
Affiliated companies within our corporate group for operational purposes.

All third parties with whom we share your data are required to maintain the confidentiality and security of your information.

5. International Data Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure that such transfers are made in compliance with UK data protection laws and that appropriate safeguards are in place to protect your data.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

The right to access your data.
The right to correct inaccurate or incomplete data.
The right to erase your data, subject to certain conditions.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with a supervisory authority, such as the Information Commissioner's Office (ICO).

To exercise your rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content and advertising. You can manage your cookie preferences through your browser settings. For more information, please see our Cookies Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Xtra Spin Casino
Email: [email protected]
Phone: +44 20 7946 0958
Address: 123 Casino Street, London, UK, SW1A 1AA

Thank you for trusting Xtra Spin Casino with your personal information.